“What surprised and offended me most about the low-wage workplace was the extent to which one is required to surrender one’s civil rights,” writes Barbara Ehrenreich. “I learned this at the very beginning of my stint as a waitress, when management warned me that my purse could be searched at any time.”
Ehrenreich, a journalist, spent several months in 1998 working as a waitress, as a maid and finally as a salesperson at Wal-Mart, where she earned $7 an hour.
Her goal was to investigate how difficult it would be to pay for housing, food and other expenses on those earnings. What she also discovered was a world in which workers were treated with very little respect. Drug testing was routine. At Wal-Mart, she was lectured on “time theft,” which essentially meant having conversations with co-workers. (It was a theft of Wal-Mart’s time.) She and other middle-aged women workers were patronized by their younger male boss.
In short, workers were viewed with suspicion and treated like children.
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